40pcs/Bag Incense Cones Colorful Bullet Shape Incense Rose Lemon Natural Sandalwood Tea Agarwood For Backflow Tower Accessories
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It remains averageReliable seller: 89%
Above average, safe to buy, WHPHous VIP Store
- More than 6 years of seller experience
- High general feedback score (9751)
- Customers are satisfied by communication
- Items match description
- High shipping speed
- 3.7% of customers were dissatisfied over the last 3 months
Customer reviews
A
A***r
Scent: A11, Logistics: Cainiao Super Economy for Special Goods
parcel including this item was not delivered and stated clearly on delivery information that it was "returned and signed succesfully". After inquiry to confirmed with seller, i was asked to apply for refund. so i opened dispute to apply for refund.
however, in dispute process seller rejected my refund proposal and asked to wait stating delivery delayed because of 'bad weather' ???? of cos i rejected seller's proposal because parcel was returned and i applied refund because he asked me to. Still seller rejected my updated proposal giving same 'bad weather' excuse.
so AE stepped in the dispute process and approved the refund as the reason was valid.
what i dont understand is the seller's conflicting action. i texted him earlier to confirmed about the returned parcel or perhaps he will resend the items or give me a new shipment number. Instead he asked to apply for refund. i even reconfirmed with him again before opening dispute.
October 19, 2021
Prices at other sellers from 0.28 $
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Product specifications
- Origin: CN(Origin)
- Application Scene: Living Room
- Material: Artificial Scent
- Regional Feature: Chinese Incense
- Type: Cone Incense
- Classification: Craft Candle
- Use: Aromatic
- Packaging: Simple Package for Private Use
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